EZVIZ Camera App Guide

Privacy Policy

Last updated: August 25, 2026

EZVIZ Camera App Guide ("the app", "we", "us", or "our") is an independent, unofficial informational guide designed to help users understand the setup and basic use of smart cameras, video doorbells, DVRs, and related devices.

The app provides step-by-step instructions, illustrations, and informational content. The app does not connect to, control, pair with, or stream video from any camera, DVR, doorbell, or other hardware.The app does not access or operate your device's camera, microphone, photos, contacts, precise location, calendar, or personal files.

EZVIZ is a trademark of its respective owner. This app is independent and is not affiliated with, endorsed by, sponsored by, or otherwise associated with EZVIZ or any camera manufacturer.

1. Information We Do Not Collect

We do not directly collect or store:

Your name or email address

Camera, DVR, or device account credentials

Camera or video recordings

Photos or videos from your device

Contacts

Precise location

Calendar information

Personal files

Passwords or Wi-Fi passwords entered into the app's informational fields

Any information you enter into an on-screen field that is provided only as part of a guide or example, such as a sample Wi-Fi name or device serial number, remains on your device and is not transmitted to or stored by us, provided that the field is not specifically described as an online service or submission feature.

2. Advertising — Google AdMob

The app uses Google AdMob to display advertisements.

Google and its advertising partners may process information associated with advertising and ad delivery, which can include information such as:

IP address

Advertising identifiers, such as the Android Advertising ID

App and ad interaction information

Device and general technical information

Diagnostic information

Approximate or general location derived from an IP address

The information processed by Google and its advertising partners is handled according to their respective privacy practices and policies.

We do not independently receive or maintain a personal database containing this advertising information.

For more information about how Google processes information, please refer to Google's Privacy Policy:

https://policies.google.com/privacy

3. Advertising Consent — Google UMP

Where required by applicable law, including applicable requirements in the European Economic Area (EEA), United Kingdom, and other jurisdictions, the app uses Google's User Messaging Platform (UMP)to request consent for personalized advertising.

Depending on your location and choices, you may be presented with a consent message when you first use the app.

Where applicable, you can choose whether to allow personalized advertising or receive non-personalized advertising.

You can review or change your advertising consent choices through the app's Privacy Settings option when that option is available.

Your consent choices may affect the advertisements displayed to you.

4. Firebase Remote Config

The app uses Google Firebase Remote Config to remotely manage certain app settings and content configuration, such as promotional content, feature settings, or advertising placement configuration.

Firebase Remote Config may process information such as a Firebase Installation ID and general app/device information in order to deliver configuration information to the appropriate app installation.

Remote Config does not provide us with access to your camera, microphone, photos, contacts, personal files, or camera/DVR video streams.

For more information, please refer to Google's and Firebase's privacy documentation:

https://firebase.google.com/support/privacy

5. External Websites and Links

The app may provide links to external websites or open web pages through an in-app browser, such as Chrome Custom Tabs on Android.

These external websites are operated by third parties and have their own privacy policies and terms. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policy of any external website before providing personal information.

6. Your Choices

Depending on your device, location, and applicable law, you may have options to:

Accept or reject personalized advertising through the consent interface.

Change or withdraw applicable advertising consent through the app's Privacy Settings.

Reset or limit your device's advertising identifier through your Android device settings.

Uninstall the app to remove locally stored app data and preferences.

Changing your advertising settings may affect the types of advertisements displayed to you.

7. Children's Privacy

The app is intended for a general audience and is not directed specifically to children under 13.

We do not knowingly collect personal information directly from children under 13.

Advertising is provided through Google's advertising systems and may be subject to additional restrictions and protections where an ad request is identified as child-directed or otherwise subject to applicable children's privacy requirements.

If you believe that a child has provided personal information to us, please contact us using the information provided below.

8. Data Retention

We do not operate user accounts or maintain a personal-data database for users of the app.

Information processed by third-party services such as Google AdMob, Google UMP, and Firebase may be retained according to Google's applicable privacy policies, service configurations, and retention practices.

We do not control the retention periods applied by these third-party services.

9. Data Security

We take reasonable measures to ensure that the app does not unnecessarily collect or transmit personal information.

However, no application, online service, or electronic transmission can be guaranteed to be completely secure.

Third-party services used by the app, including Google services, maintain their own security measures and practices.

10. Third-Party Services

The app uses third-party services provided by Google, including:

Google AdMob — advertising

Google User Messaging Platform (UMP) — advertising consent management

Firebase Remote Config — remote app configuration

These services may process information as described in their respective privacy documentation.

Google Privacy Policy:

https://policies.google.com/privacy

Firebase Privacy Information:

https://firebase.google.com/support/privacy

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the app, third-party services, applicable laws, or our practices.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

The updated Privacy Policy may be made available through the app, on our website, or through an app update.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the app's privacy practices, please contact us:

Email: harimangukiya75@gmail.com

EZVIZ Camera App Guide is an independent informational application and is not affiliated with, endorsed by, sponsored by, or otherwise associated with EZVIZ or any camera manufacturer.